Support
Need help with billing, subscriptions, safety reports, or policy questions? Pick the category that matches your request, then send the details to support so we can route the message faster.
Contact email
Write to support using the visible address below. Include the matching category, account email, and any policy or billing details that help route the request.
contact@viberole.com
The address is rendered as text to keep crawler output clean and avoid email-obfuscation redirect noise.
What kind of help do you need?
These four categories cover almost every Viberole support request. Mention the matching category in the first line of your message.
Billing & subscriptions
For charges, refunds, plan changes, cancellations, and renewal questions. Include the email tied to the account and the approximate charge date.
Policy & legal
For terms, privacy, data deletion, account closure, and questions about how Viberole uses conversation data. Reference the section number when possible.
Safety & abuse
For reporting prohibited content, harassment, attempted bypass of safety guidelines, or any behavior that breaks the Acceptable Use Policy.
Account & access
For login problems, lost access, character availability, or quiz / character pairing questions. Describe the device and browser if it is a sign-in issue.